Shipping policy

Shipping Policy DELIVERY OF THE GOODS

7.1. The goods are delivered worldwide, but the delivery of certain goods in certain territories may be restricted. Existing restrictions will be shown to the Buyer before ordering the goods. 7.2. The Buyer uses DPD, GLS, Deutsche Post, Lietuvos paštas, MyHermes as a carriers for shipping of the goods. The goods are delivered via couriers. The choice of delivery methods may differ depending on the locality where the Buyer wishes to receive the goods. 7.3. The delivery price shall be shown to the Buyer before the final stage of the order before the payment is made. The delivery price shall be paid together with the payment for the goods. Shipping price depends on the delivery address indicated by the Buyer and is calculated during the checkout process. Delivery of goods in the European Union is free of charge. 7.4. The shipping time depends on the region where the goods are being delivered The Buyer shall be informed of the exact date and time of delivery of the goods by an e-mail. The Seller shall not guarantee that the goods will be delivered in all cases within the delivery terms specified in the Rules, the Shop, as well as indicated to the Buyer individually, when the ordered goods are absent in the Seller’s warehouses, or when the goods cannot be delivered due to other circumstances (emergency, quarantine or similar reasons). In this case, the Seller shall immediately contact the Buyer and agree with it on the matters of delivery of the goods. 7.5. The Buyer will receive a tracking number via email specified in the Buyer’s order and will be able to track a parcel on the system of the delivery service provider or in other means. 7.6. The goods shall be delivered to the address specified by the Buyer. The Buyer undertakes to accept the goods itself or to provide the contact details of the person receiving the goods in the order. When transferring the goods, the Buyer may be asked to provide an identity document, as well as the information about the order sent by the Seller to the Buyer. In the event the Buyer is unable to accept the goods in person, and the goods have been delivered and transferred at the specified address and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to make claims to the Seller regarding delivery of goods to the wrong person. 7.7. The Buyer must indicate the exact place of delivery of the goods and create suitable conditions for delivering the goods. 7.8. The delivery of goods procedure is subject to the rules of our delivery partners, which must be followed by the Buyer. 7.9. If the Buyer does not take back the delivered goods and the Seller fails to contact or agree on another delivery date for more than 3 (three) days from the return of the goods due to failed delivery, it shall be considered that the sales and purchase agreement has expired. In this case, the Seller shall return the price of the goods paid by the Buyer (the delivery costs are not refundable). 7.10. When accepting the goods, the Buyer must check the condition of the parcel, the quantity, quality, and assortment of the goods. If the packaging of the parcel is found to be damaged, but the non-conformity of quantity, quality and assortment of the goods are not found, the Buyer must indicate the packaging damage in the delivery confirmation or in the forms provided by the person who has delivered the parcel. In this case, the goods are considered to have been delivered in damaged packaging, but the quantity, quality and assortment of the goods comply with the terms of the purchase and sale agreement and the delivery of goods has been performed properly. 7.11. If a non-conformity of the quality, quantity and/or assortment of the goods is found, the Buyer shall be entitled not to accept such goods. The Buyer must indicate the refusal to accept the goods and the damage found in the delivery confirmation and/or in the forms provided by the person who has delivered the parcel. 7.12. Upon acceptance of the parcel by the Buyer without remarks, the goods are considered to be delivered in undamaged packaging, the quantity, quality and range of the goods being compliant with the terms of the purchase and sale agreement and additional services related to the sale and delivery of goods performed properly, except for the cases where the damage or non-conformities could not have been noticed immediately. 7.13. The goods shall be deemed delivered to the Buyer upon delivery of the goods to the address specified in the Buyer’s order and signing of the goods acceptance receipt or invoice, or another delivery document by the person having accepted the goods. 7.14. If the goods are not delivered on time, the Buyer shall immediately, but no later than within 1 (one) day, notify the Seller thereof. Otherwise, the Buyer may not make claims to the Seller for late delivery of the goods. 7.15. The Seller shall be released from liability for violation of the terms of delivery of the goods if the goods are not delivered to the Buyer, or are not delivered on time due to the fault of the Buyer or due to circumstances upon the Buyer’s control. The goods returned to the Seller for such reasons will not be re-dispatched to the Buyer until the Buyer pays the additional delivery costs.